autobotPrivacy Policy

This page describes what we collect when you use autobot and how we keep that data protected. We at autobot take data privacy seriously. When you open an account, fund it via DANA, e-wallet, mobile banking, local payment, or bank transfer, or place a bet on Liga 1 or Champions League matches, we collect information necessary to verify your identity, process your payments, and deliver our services where local law permits.

We do not sell your personal data to third parties. We share information only with payment processors, fraud-detection systems, and legal authorities when required by law. Our servers may sit outside your jurisdiction, but we apply consistent security practices across all locations.

By using autobot, you consent to the collection and use of your data as described in this policy. If you have questions about how we handle your information, our English-language support team is available through the in-app chat or email.

What data we collect on autobot

We collect your full name, date of birth, email address, phone number, and government-issued ID number during account opening. We use this information to verify your identity and comply with local regulations. We also collect your residential address for account verification purposes.

When you fund your autobot account, we collect payment information — the payment method you choose (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the amount, and the transaction timestamp. We do not store your full payment card or e-wallet credentials; payment processors handle that data securely on their own systems.

Data security on autobot: We encrypt all data in transit and at rest. Our autobot servers use industry-standard firewalls and intrusion-detection systems.

Our autobot betting and gaming records

We collect records of every bet you place on autobot — the match or game, the market type (Correct Score, Liga 1 fixture, Dragon Tiger Live outcome), your stake, the odds, and the result. We also log your gaming activity, including sessions on live-dealer tables, slots, and esports markets.

We store this data to settle bets accurately, detect fraud, and resolve disputes. We also use aggregated, anonymized betting data to improve our autobot platform and understand user preferences — for example, which tournaments or payment methods are popular during Idul Fitri or Idul Adha.

Our autobot use of cookies and tracking

We at autobot use cookies to remember your login session, store your language preference, and track how you navigate our platform. Cookies help us deliver a consistent experience across devices. You can disable cookies in your browser settings, but some autobot features may not work properly without them.

We do not use cookies to track your activity outside of autobot. We do not sell browsing data to advertisers. Our autobot analytics track only aggregate patterns — for example, peak betting hours or popular payment methods — not individual user behavior.

1

We collect identity and payment dataCollection

Name, ID, address, email, phone, and payment method information during account opening and funding.
2

We use data to verify and processProcessing

We verify your identity, settle bets, process withdrawals, and detect fraud using your autobot data.
3

We encrypt and secureSecurity

All autobot data is encrypted and protected with firewalls. We do not sell your data to third parties.
4

We retain data for complianceRetention

We keep autobot records for at least 5 years to comply with local regulatory requirements.

Our autobot data sharing and your rights

We share your data only with third parties necessary to operate autobot. Our payment processors (DANA, e-wallet, mobile banking, local payment, and bank partners) receive payment information to settle deposits and withdrawals. Fraud-detection vendors receive betting patterns and IP addresses to identify suspicious activity. We may share data with legal authorities if required by law or court order.

We do not share your data with marketing companies, data brokers, or advertisers. We do not use your information to create profiles for sale to other platforms. Your autobot data remains within our organization except for the limited third-party sharing described above.

Your autobot privacy rights

You can request a copy of all data we hold about you on autobot
You can request that we correct inaccurate information in your autobot account
You can request deletion of your autobot account and associated data
You can object to our use of your data for marketing or profiling
You can withdraw consent to cookies at any time in your autobot settings

Our autobot servers and data location

Our autobot servers are located outside Indonesia. This means your data may be processed in a jurisdiction with different privacy laws than your home country. By using autobot, you consent to this data transfer. We apply the same security and privacy standards to all data regardless of server location.

We do not transfer your data to countries with inadequate privacy protections. We work only with payment processors and vendors that meet international security standards.

Our autobot data retention policy

We keep your personal data for as long as your autobot account is active. If you close your account, we retain your betting and payment records for at least 5 years for regulatory compliance. After 5 years, we delete or anonymize your data unless local law requires longer retention.

We may retain aggregated, anonymized data indefinitely for research and platform improvement. This data cannot identify you personally.

Contact us about your autobot privacy

If you have questions about how we handle your data, want to exercise your privacy rights, or believe we have misused your information, contact our autobot support team. We provide English-language support through in-app chat or email.

We aim to respond to all privacy requests within 15 business days. If you are not satisfied with our response, you may file a complaint with your local data-protection authority.

Changes to our autobot privacy policy

We may update this privacy policy from time to time. We will notify you of material changes through your autobot account or email. Your continued use of autobot after such notification constitutes acceptance of the updated policy.

This autobot privacy policy was last updated on the date shown at the bottom of this page. If you do not agree with our privacy practices, you may close your account and request a withdrawal of your balance anytime.